Tele-townhall: Planning for the New Normal
Listen in to our live tele-townhall. JGR Communications and the Centre for Crisis and Risk Communications join us to discuss how municipalities in Alberta can make adjustments based on best professional practices and science. If you want to participate in our townhall and ask questions, you can call into the telephone townhall by dialling 1 (855) 756-7520 Ext. 60205#. Once on the call, you can press 0 to ask a question to our presenters.Posted by Alberta Counsel - Legal and Lobby Professionals on Tuesday, May 5, 2020
Strategic change is about to take place in how municipal leaders need to communicate. The COVID-19 pandemic has underscored the vital relationship between municipalities and the people they serve.
We have seen that good communication helps people accept dramatic and inalterable change, at least for a short period of time. But that period of time is about to pass as people begin to seek “a new normal.” A more sophisticated approach to communication will be needed – with more focus on listening and understanding how people are feeling as they make their personal adjustments.
JGR Communications and the Centre for Crisis and Risk Communications have assembled a team of communicators specifically to help municipalities in Alberta make these adjustments based on best professional practices and science.
Benjamin Morgan, M.A. Communications
Principal, Centre for Crisis & Risk Communications
Led local communications during Canada’s two costliest natural disasters and largest peace time evacuations: 2013 Calgary Floods and 2016 Fort McMurray Wildfires. Associate faculty at Royal Roads and Mount Royal Universities.
Jackie Sargent, SCMP®
Accredited Strategic Communications Management Professional TM through the Global Communications Certification Council.
Award-winning professional communicator experienced in internal and external communication, media relations, intergovernmental relations, issues management, crisis communications, and public relations, primarily in municipal government communications.
Doug Downs, SCMP®
Managing Partner, JGR Communications
Accredited Strategic Communications Management Professional TM through the Global Communications Certification Council. Has worked with dozens of municipalities. Has led stakeholder engagement for multi-billion-dollar projects using IAP2 techniques.